At MTBT we’ve built our business model on helping our customers improve their office productivity and efficiency all while saving time and money. Check out the following case studies to learn more about our tailored solutions and how they have helped our customers improve productivity and efficiency.
"SmartSearch has streamlined our operations considerably, helping us to do our jobs much better and faster—for less money. All things considered, I estimate that our overall efficiency gain with SmartSearch is in the neighborhood of 25 to 30 percent."
- Michael Murray, Assistant Director of Academic Affairs
OSU College of Dentistry
"Our efficiency has improved measurably and I’d estimate that cashiers at all four locations are each saving up to eight hours per week—a 20-percent reduction in labor costs for these employees. The “service” and “internal” copies of repair orders are no longer necessary—a 50- percent reduction in paper costs. And, very importantly, our customers now get timely answers to their questions. SmartSearch resolved many customer relations issues and has definitely helped us to retain customers.
SmartSearch was so successful that within five months of adopting it, we had expanded the use of SmartSearch to our accounting, human resources and parts departments and wanted to double its user licenses. This affordable, easy to use solution has worked very well for us, I would not hesitate to recommend SmartSearch to others.”
"Our partnership with MTBT has been very good for us. We have been able to actually look at our printing processes to look for ways to improve how we print and manage our output environment. Before this partnership, our approach to print management was inefficient and ineffective."
"We were able to save about $50,000 per year on printing and copying costs with a 5 year agreement, or $250,000 over 5 years for the district. Having MT recommend a new solution for our printing needs was one of the smartest things we’ve ever done—we’ve received a great return on our investment. Our staff can produce the material they need much faster which allows more time to focus on educating children."
"Correspondence, insurance and medical documents, and litigation files are now at our fingertips. We can easily retrieve them at our desktops. This saves us up to several days in retrieving files and allows us to provide better service to our clients. We can continue working at a productive pace."
"We were looking to save money, and in the end we met the goal. The overall cost reduction is about 20 — 30% less than our previous vendor. Now we have a solution that meets our needs. The price is better; and it's overall easier to use and manage. The reps at MTBT were great to work with, very professional and they didn't pressure us. We feel very comfortable calling them if we have a question; and they are always responsive."
"We've been really happy with MTBT's customer service. You run across a lot of different companies that do the same thing, but what sets MT apart is that they get back to you quickly - their customer service is great. Our equipment will now be better maintained because they take care of it before it breaks down. I'd definitely recommend MTBT to others."
"MT took our network of five servers to just two to create an improved virtual system that provides us with optimum technology efficiency. They also ensured we had the proper firewalls and security to protect our client's data. We needed a backup system and someone to monitor our network and virtual server environment and NetworkGuardian (managed service) provides that for us. We get top service from the MT team. There is always someone we can talk to and they get us the right answers in short order. I would definitely recommend MT to other businesses for their technology needs."
- Earl Myers, Partner
Willis, Osmond, & Beilstein
"Today Joe Amborski came to fix the copier on the 2nd floor at the Lucas Co Sheriff's Dept.. He did a great job! We would like to thank him again. Joe even went the extra mile to clean and change our toner (because of the age of the machine, it's really messy)."
- Lisa Lewis
Lucas Co Sheriff's Department
"Karen [an MT Supply Specialist] is always so helpful and quick to respond."
"Thank you for the great tech support today!"
- via Twitter
From healthcare offices to educational facilities to retail shops, MTBT has the advanced, secure and flexible IT solutions to fit any workplace. Through a personalized one-on-one consultation, your MTBT expert will analyze your setup, understand your needs and create a detailed, specialized plan to boost your productivity, enhance your ROI, and reduce your waste.
Contact MTBT and we’ll provide you an expert to asses your current print environment and design a unique strategy to meet your individual office needs.